FAQs LOGISTIC
Q What is use of Manage AWB?
A Manage AWB screen enables user to create AWB number or add AWB series for a transporter in eRetail and thus enabling user to work with offline transporter.
Q How do we define Transporter Preference?
A Clients who use multiple transporters for fulfilment can set their preference of transporters based on various conditions such as ‘To and From location’, ‘Type of Order’, etc. When these conditions are met the system will auto-suggest the transporter with highest preference i.e. 1.
Q What is the use of transporter preference?
A The Transporter Preference screen displays the list of transporter preference set by the users based on different filters. It also enables users to bulk upload their preference using the import template.
Q How do we define Manage Service Pin Code?
A Every transporter cannot provide its service throughout the operational region of e-commerce. If we consider the Indian geographical region, some transporters may provide services only in the North region and some other may provide only in the South region, some transporters may be serviceable only in the metro cities, while some other might be specialist in fulfilling in the remote locations. The region where a transporter provides its services is called its serviceable area and is defined in term of Pin Codes. On eRetail the users can manage the serviceable area of a transporter via Manage Service Pin Code screen.
Q What is the use of Manage Service Pin Code?
A Manage Service Pin Code screen displays the list of Pin Codes that are serviceable by different transporters from the Warehouse Location. The users can also add new entry for a transporter from this screen. This is generally used for transporters who do not use or are not yet integrated with “pin code serviceability API”
The ‘pin code serviceability API’ is used to check if the transporter is available in the provided Pin codes.
Q What is AWB?
A Air waybill or AWB is a legal document issued by a transporter that provides details about the shipment, including description of the goods, address of the sender and the receiver, terms and conditions, etc. It acts as a receipt or evidence for the sender that the shipment will be handled and delivered by the transporter as per the terms and conditions agreed upon. The AWB document also contains a unique number known as the AWB number or the AWB Tracking number which is used to track the shipment.
Q What is transporter preference?
A Clients who use multiple transporters for fulfilment can set their preference of transporters based on various conditions such as ‘To and From location’, ‘Type of Order’, etc. When these conditions are met the system will auto-suggest the transporter with highest preference i.e. 1.
Q What is manage service pin code?
A Every transporter cannot provide its service throughout the operational region of e-commerce. If we consider the Indian geographical region, some transporters may provide services only in the North region and some other may provide only in the South region, some transporters may be serviceable only in the metro cities, while some other might be specialist in fulfilling in the remote locations. The region where a transporter provides its services is called its serviceable area and is defined in term of Pin Codes. On eRetail the users can manage the serviceable area of a transporter via Manage Service Pin Code screen.
Q What is 2PL?
A Second-Party Logistics or 2PL partner is a business that expertise in transportation of goods. The business of a 2PL partner mainly consists of means of transportation, for ex. A 2PL can be an airline that also offers freight services. They are used mainly for transportation of wholesale goods and heavy goods across international borders.
Q What is 3PL?
A Unlike international transportation, the e-commerce fulfilment is more complex because of multiple parties involved: Manufacturer > Warehouse > Different States/Cities > Local Storage Hub > End Customer. So, to reduce the complexity and improve efficiency, businesses outsource their logistics to Third-Party Logistics or 3PL partners. The business function of a 3PL is much more than just transportation, it also includes warehousing, delivery, etc.
Q What is 4PL?
A Fourth-Party Logistics or 4PL takes business functions a step further. A 4PL provider will take control of the entire supply chain as an administrator. It manages all aspects of a Supply Chain including the IT, Procurement, Finance, etc. A 4PL may also manage Supply Chain for other businesses thus they can combine all their resources together to further reduce the logistics costs.