Shadowfax V3
INTEGRATION DOCUMENT
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About Shadowfax V3
Shadowfax is a Bengaluru based logistics service provider that offers tech-enabled one stop delivery solutions. The LSP provider serves the logistics needs of brands across varied verticals like food, grocery, pharma, and e-commerce.
Services Integrated
Below are the services of Shadowfax V3 which are integrated with e-Retail:
- Forward manifest
- Reverse manifest (customer returns)
- Quality Check feature for returns
Pre-requisite
Before configuring the transporter on Vin e-Retail, the following needs to be obtained from Shadowfax:
- Token
Configuring the logistics partner
Below are the steps to configure the transporter in eRetail:
- Login on Vin e-Retail. Once logged in, navigate to left hand side of the screen towards the menu.
- Hover over the Master Module and click on Transporter Master under Trading Partners.
- In the Transporter Enquiry screen, click the Add New button that is located on the top right corner of the screen. Alternatively, use Alt+F as shortcut key to add a new transporter. This will bring up Transporter Create/Edit screen.
- On the Transporter Create/Edit screen, select the Transporter Type as Shadowfax_V3 from the drop-down list.
Fill the details as required in the below table:
Detail Transporter
S.No. | Section | Field (Free Text/Checkbox/ Dropdown) | Features | Details |
1. | Detail Transporter | Transporter Type | Select the dropdown to choose the transporter. It is a mandatory field. | Select Shadowfax_V3. Once the transporter is selected, “Configure API Details” tab will appear. |
1.a. | Transporter Code* | Unique Code is generated by the user for each Transport. Once the Transporter Code is saved, it cannot be edited. It is a mandatory field. | It helps differentiating two or more records in case these records have same Transporter Name. | |
1.b. | Transporter Name* | Defined by the user. It is a mandatory field. | The user can use this field to give any name for the transporter. | |
1.c. | Company Name | Defined by the user. | This field is used to provide an optional alternative name to the transporter. | |
1.d. | GL Code | General Ledger Code and it is an optional free text field. | It is used for reference to locate the transporter in the books of accounts. | |
1.e. | Validate Service Loc | Checkbox that allows validation of Delivery location/pin code of the transporter | It is used to check whether the delivery location is serviceable or not (i.e., reachable by the transporter.) | |
1.f. | Send Ship Mail ID | Checkbox that allows to send ship mail ID to your customers. | When this option is enabled, the transporter will send order tracking information to the end customer via email. | |
1.g. | Reverse Validate Service Loc | Checkbox will allow validation for the delivery location/pin code in case of returns | It is used to check whether the pickup location is serviceable or not. | |
1.h. | Delivery Mode | Dropdown to select delivery mode as Air or Surface | It is not a mandatory field. The delivery via water bodies will be part of the surface only. | |
1.i. | Upload AWB series | Checkbox that allows to upload AWB series if manifest generation is offline otherwise leave it blank. | Check only if manifest generation is off line. Keep this option unchecked in case of real time manifest generation. Manifest (offline/real-time) can be selected in the Configure API Details tab. | |
1.j. | Is Active | Check this option to mark the transporter active. It is a mandatory field. | The transporter cannot be used if it is not marked active. | |
1.k. | Tracking hour | Free text field used for any number of hours less than 24 hours to check the shipment with the transporter. | 6 hours is the ideal time and is also the default value. | |
1.l | Dimensional Factor | Optional free text field used to calculate the dimensional weight of the shipment. | The volume of the shipment is divided by Dimensional Factor to determine the shipment’s dimensional weight, which is then further used to calculate the shipment rates. It is an optional field. | |
1.m. | Trans Type* | Dropdown to be selected either as “Courier” or “Own Fleet”. It is a mandatory field. | In B2C cases, select “Courier” as the default Trans type. In B2B cases, this field is more relevant. | |
2. (a-d) | Contact Details | Mandatory fields a. Address 1 b. Address 2 c. Country d. State | a & b. Free text field to update the correct address
c. & d. Dropdown boxes to select the correct City & State information | Address1, Address2, Country, and State are mandatory, and must be filled before further configuration. |
2. (e-m) | Other fields like: Address 3, Address 4, Phone, Alternate Phone, Fax, Email, Alternate Email, City & Pin code | Optional fields to update the required information | These are optional fields to provide other contact information. |
User Defined Fields
The user may also add up to 5 custom defined fields for their use in the User Defined Field tab. All these fields are optional.
Configure API Details
Configure the following as needed:
Field | Feature | Details |
AWB Generation Type | It is a drop down list to select the type of AWB number generation. | Enter the following accordingly: 1. Off Line Manifest - The AWB numbers are already acquired beforehand from Shadowfax, and saved in Vin e-Retail database. These AWB numbers are then used to track order status of the shipment. 2. Real Time Manifest - The AWB numbers are received from Shadowfax when the manifest (booking) details are sent through API. Tracking of the order status of the shipment is done through the AWB number generated by Transporter. |
Country ISO Code | This text box is used to enter the country ISO code to be sent with manifest request. | These codes are the standard codes for every country defined by the International Organization for Standardization. In case of international transactions, a 2 or 3 digit code may be used for the country. |
Send City Code | This check box is used to send city code with manifest request. | These are predefined set of city codes which are provided by the transporter. |
Extended RefNo | This check box is used to receive the reference number for every shipment with a time stamp. | This feature can be used to make every reference number unique. |
Create Return on RTO (WMS) | This option is used to create a return order for RTO (Return to Origin) made for any order created via the Warehouse Management System. |
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Create Return on RTO (SP) | This option is used to create a return order for RTO (Return to Origin) made for any order created via Seller Panel. |
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External Invoice | This option is used to generate the invoice provided by the B2B shipping partner. | This option is only relevant for B2B transporters. If left unchecked, then the system will generate the eRetail invoice. Irrelevant for this transporter. |
External Shipping Label | This option is used to generate the shipping label provided by the B2B shipping partner. | This option is only relevant for B2B transporters. If left unchecked, then the system will generate the eRetail shipping label. Irrelevant for this transporter. |
Applicable to B2B | This option is used to mark the shipping partner for use in B2B transactions. | This option is mandatory if the transporter must be used for B2B transactions. Irrelevant for this transporter. |
Below screen will appear once the AWB generation type is selected with two tabs:
- Manifest API Details
- Reverse Pickup API Details
Manifest API Details
Fill the details as per the information provided in the table.
S.No. | Field | Feature | Details |
3.a.i. | Manifest API Details | It is a check box that enables Manifest API details | Manifest API is mainly used to inform the transporter of the pickup location and the delivery location. Once this checkbox is clicked, the subsequent tabs will be enabled for allowing input. |
3.a.ii. | Token | This is token is used to authenticate the API requests. | This token is provided by the Shadowfax team. |
3.a.iii. | Volumetric Dividing Factor | This field is used to enter the factor to determine the volumetric weight for every shipment. | A shipment’s volume weight dividing factor is calculated by dividing its volume (Length × Width × Height) by a dimensional factor. |
3.a.iv. | Unique Order Key | This field is used to set the format for order number to be sent to the transporter. The default value is EODR. | Enter the following accordingly: 1. OBC – To send the outbound code. 2. EODR – To send the external order reference number. 3. OBCT – To send the outbound code with timestamp. 4. EODRT – To send the external order reference number with timestamp. |
Reverse Pickup API Details
Fill the details as per the information provided in the table.
S.No. | Field | Feature | Details |
3.b.i. | Reverse Pickup API Details | It is a check box that enables Reverse Pickup API details. | Reverse PickUp API is used to send any special instruction for picking up shipment from customers in case of returns. Once this checkbox is clicked, the subsequent tabs will be enabled for allowing input. |
3.b.ii. | Api Password/API Token | This is token is used to authenticate the API requests. | This token is provided by the Shadowfax team. |
Important note:
- The quality check feature is required to be enabled from the back end; contact the Customer Support team for the same.
- The QC feature is currently available for the following:
- Quantity
- Weight
- Length, height, and width
- Colour
- Brand
- Size
- Image
- Product category
- IMEI
- Description
- Order ID