eRetail Features

Merchandising Management

  • Organization Setup - Company, Stores, Head office, warehouse, etc.

  • Merchandising Setup - Configurable hierarchy of 4 level division:

  • Division

  • Department

  • Category 

  • Sub-Category 

  • Class 

  • SKU Management – Defining SKUs in the system along with parameters such as colour, size, images, attributes, pricing 

  • Bulk upload of SKU’s using excel

  • Other SKU parameters: Manufacturing Date, Expiry Date, Shelf Life

  • Multiple kind of SKUs can be defined

  • Style

  • Variant

  • Normal

  • Bundle SKU

  • Provision of SKU Barcode where single SKU can be associated with multiple barcodes

  • Vendor Maintenance

  • Maintain vendor lead time

  • Vendor Contracts uploading

  • Minimum/Maximum ordering for Vendor SKU’s

  • Multiple Vendor for same SKU 

  • Transporters maintenance

  • Validation of serviceable locations

  • Automated AWB number allocation

  • Real time Integration with Bluedart, Aramex, Delhivery etc. 18 + Courier integrated

  • Customer maintenance

  • Walk-in customer

  • B2B customer

  • Pricing can be maintained separately for each customer types

  • Pricing can be maintained at Vendor Catalogue Location Level


  • Taxation – VAT/GST Compliance Ready. Supports multiple country tax setup 

  • Brand

  • Colours

  • Sizes

  • Reasons for various actions in system

  • Manual and Rule based tagging for Order segregation


Cost Price Management

  • Cost Change management 

  • Future cost Price update

  • Change history

Retail Price Management

  • Price Zone Master

  • Zone wise Retail price

  • Price Zone to Location mapping

  • Change approval process

  • Future Retail Price

  • Change History

Costing and Pricing Promotions

Types of Price/Cost changes

  • Regular Pricing

  • Temporary Promo Pricing

  • Mark-up/Markdown Pricing

  • For B2B customers, different pricing schemes can be defined in the system for different customers based on their type (Platinum, Gold, Silver).
  • For B2B/Walk-In customers, Price/Cost changes can be applied at
  • A company

  • Locations across company

  • Single Stores

  • Merchandising Category

Procurement Management

  • Manual Purchase Orders – With single delivery location

  • Purchase Orders from back orders (JIT Procurement)

  • Multi delivery location PO

    • Cross dock PO

    • Drop ship PO

  • Automated/Suggested Purchase Orders – Based on various factors like Sales data, Re-order level, Current inventory etc

  • Create OTB and control PO budgets

  • Purchase Order Revision

  • 2 level Work flow approvals on Purchase Order with Auto E-Mailers


Order Management

  • Multi-channel Sales Order management

  • Seamless integration with various marketplaces e.g Amazon, Ebay, Flipkart, PayTM, Shopclues etc. To view complete list please follow link View All

  • Store Orders

  • E Commerce website Orders

  • Market place Orders

  • B2B orders with different pricing for different type of B2B customers 

  • Order Management Rules for validation, Routing

  • Auto-allocation of orders against the inventory available in the warehouse

  • Configurable allocation strategy based on order type, order date, inventory type

  • COD reconciliation 

  • Reconcile the amount to be collected for COD orders and the amount provided by courier partner

  • Bulk creation/updating of orders 

  • Flexible third-party integration for Order pulling and status updates

  • Real time inventory sync with front-end systems to maintain inventory accuracy

  • Rule based shipping rules to select preferred logistics for shipment

Warehouse Management

  • Warehouse setup – Zones, Bins, etc

  • Generate LPN/Box Sequence

  • Box Reuse feature

  • Defining rules for validating Inbound receiving

  • Receiving Quantity more than PO

  • Receiving SKUs other than PO SKUs

  • Inbound receiving using Barcode scanner

  • Inbound receiving using QRCode

  • Allocation strategy including Box allocation for Bulk quantity

  • Normal and each piece receiving (with Quality Check)

  • Bulk Box receiving (with Quality Check)

  • Receiving with PO

  • Receiving without PO (Direct Inbound)

  • Quality Check after receiving using Box

  • Quality Check after receiving

  • Capturing Item attributes (MRP, expiry date, Mfg. Date while receiving)

  • LIFO/FIFO based allocation of outgoing stock can be applied based on Manufacturing Date/Expiry Date

  • Box Put away strategy

  • SKU put away strategy

  • System assisted put away for incoming inventory

  • Grading of Articles

  • Repacking of Articles

  • Move to GPD Lane [Goods Processing & Distribution]

  • Stock commitment

  • Order picking using Barcode scanner

  • Box picking

  • PigeonHole at Picking

  • Pick by Order

  • Pick by SKU (Batch picking and Sortation)

  • Order splitting

  • Order packing/unpacking using Barcode scanner

  • Move to Outbound Lane for B2B/Bulk Orders

  • Auto allocation of transporter’s airway bill number to the consignment

  • Transporter’s serviceable location validation check

  • Automated suggestions for transporter based on package weight, invoice amount and delivery location etc

  • Order shipping

  • Provision to integrate with shipping carriers to automatically update the shipment status in the system (Refer eRetail integrations list)

  • Automatic updating of docket number status 

  • Order Reshipping – Change Tracking number and transporter

  • Fully customizable shipment and invoicing document reports

  • Inventory movement using Barcode scanner 

    • Box to Box

    • Bin to Bin

    • Zone to Zone

  • Stock adjustment using Barcode scanner

  • Box Level Stock adjustment

  • Stock take/Cycle count

  • Auto Reconciliation of Cycle Count

  • API based Provision to fetch External System Invoicing for B2B Order Processing

  • Transhipment

  • Let Down Replenishment [Auto Task Generation Supported]

  • Delivery Splitting on Picking

  • Waveless Picking

  • USN - SubStatus Mapping

  • USN - IMEI Linking


Inventory Management

E Retail contains highly flexible Inventory control system which reflects and contributes across all modules 

  • Inventory visibility by SKU, Bin, Location, USN, BOX

  • Batch level inventory management for expiry-based items

  • SKU level configuration for 

    • FIFO – First In First Out

    • LIFO – Last In First Out

    • IMEI 

  • Each piece Barcode support (USN – Unique serial no)

  • Clear visibility to Stock on hand, On Order, Received and sold quantity

  • Outbound Returnable and Non-Returnable Gate pass

  • Inventory Ledger Month, Yearly

  • Stock adjustments


Stock Transfer Management

  • Raise request between any two site locations e.g. Stores, Warehouses etc

  • Work flow approval process

  • Configurable reason code

  • Support for batch inventory management


Returns and Reverse logistics 

  • Vendor returns

    • With PO

    • Without PO

    • With GRN

  • Customer returns

    • Non-Delivered Returns

    • Delivered Returns – Replacement/Refund

    • Return without Order

  • Easy creation of replacement orders from customer return screen

  • Validation on replacement order based on original order amount and configurable tolerance limit

  • Workflow approval process 

  • Easy tracking 


Tax & Accounting

  • eFilling Platforms e.g. Avalara, ClearTax View All

  • FinERP: Tally, Xero, QB etc. View All

  • TCS

  • CESS

Dashboard and Reports

  • Multiple rights-based dashboard for different functions like sales, warehouse, management etc

  • Facility to export in excel, pdf for all reports

  • Standard/Customized set of reports

  • Sales report – Category Analysis, Detailed category analysis, SKU wise sales report, 

  • Inbound Reports – Purchase Order report, Goods Receive report

  • Outbound reports – Invoice, Shipping Label, Manifest, Picklist, Packlist, Dispatch Report 

  • Inventory reports – Finance Inventory reports, Inventory Ageing reports, Inventory report by SKU, Bin

  • Finance Reports - Sales Register, Purchase Register, Sales Return Register



Seller Panel

Seller Management

  • Seller Dashboard

  • Seller Profile (View Only)

  • Seller On Boarding

  • Message Broadcast

  • Alerts / Notifications

  • Ticket Management


Catalog Management

  • New catalog upload

  • Update price and inventory (Bulk/Individual)

  • Price and inventory moderation

  • Product Activation / Deactivation through seller panel


Order Management

  • Drop Ship 

  • Seller Self

  • One Ship (Similar to Flipkart and Amazon)

  • Ship via 3PL

  • Change delivery mode at line level

  • Shipping Rule for Drop Ship and One Ship orders

  • GST Taxation compliance (Point to Point)

  • Seller Invoice series

  • Customized shipping label and Invoice

  • Shipment tracking


Return Management

  • Return to Origin

  • Customer Initiated Return


Reports

  • Sales Reports

  • Sales Return Report

  • Shipment Report

  • Manifest Report (soft copy + PDF)

  • Custom reports


Business Configurations

  • Default Delivery Mode

  • Update Delivery Mode (Allow / Not Allow)

  • Invoice Series (Self/Retailer)

  • Transport Selection (Seller-Self only)

REST seller panel API Interface

  • Inventory Push API

  • Price Push API

  • Order Fetch API

  • Generate Invoice API

  • Get Document API

  • Multi Warehouse Support in APIs Access API



 OMNI Channel Experience

Click and collect - While placing an order on website, customer will select store to collect items

  • Order routing to customer selected store

  • App Notification to store manager

  • Order acknowledgement through APP

  • Store Panel – Individual store specific panel to view and perform actions 

  • Simple user interface to process website orders in store panel

  • One step process to generate invoice

  • For COD orders customer will pay full payment to store and collect shipment from store manager



Ship from Store – Based on business order routing rules, order will route to store. Store manager than generate invoice and hand over last mile delivery partner to get shipment deliver to customer door step.

  • Orders routing to a store based on business rules– inventory availability, nearest store etc

  • Configuration to split order line items to multiple stores

  • App Notification to store manager

  • Order acknowledgement through APP

  • Store Panel – Individual store specific panel to view and perform actions 

  • Simple user interface to process website orders in store panel

  • One step process to generate invoice

  • Packing and transporter details can be selected for the orders.

  • Integration with 20+ logistics partners in India


eRetail REST API Interface

System has ready to consume REST API’s to integrate with any third-party system for

  1. eRetail - https://erp.vineretail.com/swagger/

  2. Seller Panel - https://erp.vineretail.com/SellerPanelV3/#/


General features

For user manual and videos pls refer to 

http://docs.vineretail.com/

  • Open source based solution with SOA based architecture

  • Scalable platform for future business requirements

  • Multilingual and multicurrency

  • Currency Conversion

  • Integration hooks for third party systems

  • Multi browser support like Internet explorer, Google chrome and Mozilla firefox

  • Configurable auto Mailers on all actions across E Retail application

  • TimeZone Handling

  • Haptic Feedback for HHD

  • Data Masking in APIs